Generational wars doesn’t do anyone any favors.

I think the gap stems from need. Most people only learn what they absolutely need to. My sister and I are just 3 years apart in age. Yet I am pretty familiar with tech, while she knows next to nothing. I was always there to fix whatever broke. Even now she knows that if she needs to watch something, she can just ask me to add it to my Jellyfin server. I often have to remote into her system to fix stuff.

The Gen Z we’re talking about here mostly grew up using phones, and phone OSes do their best to hide any complexity away from the user. So they never learnt anything. I’m also technically Gen Z (very early), but growing up in rural India, I had to teach myself how to pirate since streaming wasn’t a thing yet (our internet was too slow for that anyway), and the local theater didn’t play anything except local mainstream cinema.

I think it’s more a generational gap in basic computer skills.

Millennials grew up alongside modern computing (meaning the two matured together). We dealt with everything from BASIC on a C64 to DOS and then through Windows 3 through current. We also grew up alongside Linux. We understand computers (mostly) and the (various) paradigms they use.

Gen Z is what I refer to as the iPad generation (give or take a few years). Everything’s dumbed down and they never had to learn what a folder is or why you should organize documents into them instead of throwing them all in “Documents” library and just using search. (i.e. throw everything in a junk drawer and rummage through it as needed).

As with millennials who can’t balance a checkbook or do basic household tasks, I don’t blame Gen Z for not learning; I blame those who didn’t teach them. In this case, tech companies who keep dumbing everything down.

Edit: “Balance a checkbook” doesn’t have to mean a physical transaction log for old school checks. It just means keeping track of expenditures and deposits so that you know the money in your account is sufficient to cover your purchases. You’d be surprised how many people my age can’t manage that.

as a high schooler with a special interest in computers, it’s genuinely surprising how poor most of my peers computers skills are. most of my peers don’t even know the very basics of folder structures.

also unrelated, let’s all love lain

Zoomer here. The problem is really much worse than the meme suggests, and it isn’t really a generational gap at all.

The computer power user is a dying breed.

Today’s average computer user on windows, macos, or (heaven forbid) chromeos, knows nothing about software. They don’t even know what software is. They can’t install a program except through an app store. If you ask them which browser they use, they’ll probably say “google.” Furthermore, many perfectly functional people don’t use any computer except their phone.

The tendency toward user-friendly systems is fundamentally a good thing, in my opinion. It has advanced the democratisation of computing and its advantages. But on the flip side, it has left a huge swath of the general public totally reliant on systems they neither control nor understand in the slightest.

I use Arch, btw. I put my own computer together - I bought and assembled the hardware components, I performed a minimal, headless installation of my operating system, and I meticulously scripted every personalisation of my window manager (I use dwm).

To me, computing comes easily, as second nature. I used so many systems from such a young age that I simply intuit the design language of user interfaces, whether I’ve used them or not. To me, they seem painstakingly designed to make this easy. Yet, because of my computer literacy, I am often called upon as tech support for my family and friends, from zoomers to boomers, and most of them seem like helpless infants when it comes to technology.

This is because the average user doesn’t have to know or care what their system really does or how it really works. So, by the path of least resistance, a user learns the bare minimum to get what they want from their system. I’m not sure of anything that could change this reality.

As I said, it’s not a bad thing that most of the population can now access the advantages computing delivers. But I do see this state of affairs as brittle and concerning, where people depend utterly on software they don’t understand. This is often propriety software made by profit-driven corporations. The average user doesn’t know or care that they don’t actually control their software - because they don’t need to. They don’t know or care that their data is being tracked and sold, that their computer will update itself without permission or install programs they can’t vet, and that alternatives to this exist.