Nobody would ask for the brand in reality. For 99% of computer issues it’s going to be something specific to the used software or Windows, and if the hardware turned out to be relevant in any way, you’d ask for the model because the brand itself is useless for most issues.
Sorry it was just jarring to me. :P
Of course you ask the brand. With the less tech savvy, you need to be clear and specific in your language. If you ask “is it a macbook?” you’ll get confusion as reply. People understand brands though. Even asking if it’s Windows might be confusing, because Windows is all they know.
The brand can be a great identifier. If the response is “Apple”, I can’t help you. If the response is “HP” or “Dell” or “Walmart”, I know the issue is likely because of proprietary garbage that’s locked down “for the safety of the user”.
When speaking to the computer illiterate, the brand question will usually be answered with either “Apple” or “Windows”. You gotta get that answer out of the way so you don’t waste 15 minutes trying to get someone to right-click something only to find out they only have 1 mouse button.
We know it’s not an Apple user because they are using WhatsApp instead of exclusively iMessage.
/s :P
In almost everywhere but America imessage is rarely used anyway
Almost nowhere but America exists /s
Oh, I didn’t realize but I’ve also had a Jade laptop. I was just holding it upside down.
That’s crazy, how can somebody not know what brand of laptop they…
HOLY SHIT ME TOO
