This is the reality of the current effect of the Executive orders regarding passports for trans people in the US. Because of the way things are implemented they are getting stuck in a no-mans land where they cannot have any travel papers at all. If you know a place to share this please do.
stuff getting stopped because of confusion is one thing
threatening to arrest someone because they asked why they aren’t allowed to get a passport issued to them is another
I don’t think it was just asking. They say they stayed until they were threatened with arrest. I think it was a situation where the office staff had nothing else they could do for them. In which case the applicant is told they have to leave, or be trespassed by police officers. It’s not a threat for just asking a question, it’s a threat for disrupting the office after all the answers available have been given. At least that’s how it’s supposed to be.
Which is why I suggest going back in a few months when they might have better guidance and thus, better answers. I do sympathize but the majority of civil servants aren’t trying to be mean or cruel. They want to approve people.