It’s easy. “They must have changed something and it broke. Luckily I planned ahead and got the firetv so you could still watch everything as usual”.
Bonus points because it’s not a lie, they changed the tos, and you are now this clever guy that prepared a plan b in case something stopped working because you didn’t want them to suffer. Intelligent, loving Melatonin.
To be honest I would, the more they think you can fix anything the more annoying they are about fixing everything even if it’s not even possible. From my experiences in the past I just would tell them there was a update and it stopped the TV from connecting to online and there’s nothing you can do about it
I’m tech support in the house.
You want me to have to admit I can’t fix something?
It’s easy. “They must have changed something and it broke. Luckily I planned ahead and got the firetv so you could still watch everything as usual”.
Bonus points because it’s not a lie, they changed the tos, and you are now this clever guy that prepared a plan b in case something stopped working because you didn’t want them to suffer. Intelligent, loving Melatonin.
To be honest I would, the more they think you can fix anything the more annoying they are about fixing everything even if it’s not even possible. From my experiences in the past I just would tell them there was a update and it stopped the TV from connecting to online and there’s nothing you can do about it
“I fixed it so our personal information doesn’t get sold to the highest bidder.”