Illich isn’t an easy read, but when you get into it, his “second watershed” is basically “jumping the shark,” when an institution - like medicine, or education, or many others, has outgrown its positive contributions to society and started to hurt as much or more than it helps.

Can you identify when the industry you work in crossed Illich’s first and second watersheds?

https://arl.human.cornell.edu/linked docs/Illich_Tools_for_Conviviality.pdf