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Joined 2 years ago
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Cake day: June 19th, 2023

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  • I contacted VCAT at the time, but it was going to cost me roughly half what the product (a HDD) was worth to open a case. The retailer in question would only give me a replacement, not a refund (I sourced an alternative elsewhere, so wanted a refund).

    Because of the cost involved with chasing the issue, I ended up just getting the replacement and selling it to a colleague (including the receipt so they could follow up warranty if needed, although I did warn them about the retailer’s behaviour). I’ve told everyone I know to avoid that retailer ever since.