Yep!

Apparently it’s not a legal modification for the manufacturer or a dealership to do, so the customer has to finish the install. They also put blackout tape over the light, with strict instructions for Tesla employees not to remove

That would probably work, until Plex decides to introduce another subscription tier on top of the lifetime license, and/or demand more money from its paying users. I could totally see them doing that

I’ll take it if you haven’t already given it away. This Plex change is not great for me, since I’m using remote access. I’ve got a Jellyfin server too, but I’m finding it less convenient for me, mostly for various nitpick reasons

Never show the customer a big scary error message. In the unlikely event something goes wrong, dispatch an error event so the engineers can track the issue. They’ll pull detailed logs, and know what to do. Meanwhile, guide the customer to return later with the error screen, and collect their userId if possible. Once the issue is fixed, send them an apology email to let them know they should try again

Most companies just follow the first half of that process, unfortunately