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Joined 2 years ago
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Cake day: June 15th, 2023

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  • Valve has not been on the side of the customer when I’ve tried to return games. I’ve had multiple instances now of them refusing returns. I’ve been using Steam from the beginning and only started trying to return games within the past few years, but out of the handful I’ve tried to return at least half have been rejected. The last game was only $5 and was literally broken and unplayable, I had 2 minutes of playtime total and they still rejected the return. I had been really happy with Valve and Steam until this started happening. It’s weird because my partner returns games with no problem. Even the same game that we tried together and discovered it has feral children screaming into microphones and then returned it, mine got rejected.