I’m reminded of talking with bright eyed product guys at work.
It’s not enough to cover the happy path. You have to consider all the edge and corner cases, too. Sometimes people don’t have all the documents they “need” to get a new card. Every hoop you jump through takes a toll, emotionally and in opportunity costs.
:pinches bridge of nose:
I’m reminded of talking with bright eyed product guys at work.
It’s not enough to cover the happy path. You have to consider all the edge and corner cases, too. Sometimes people don’t have all the documents they “need” to get a new card. Every hoop you jump through takes a toll, emotionally and in opportunity costs.