For example I’ll send an e-mail with 3 questions and will only get an answer to one of the questions. It’s worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of
Yes
back in the e-mail. So which question are they answering?
Mainly I’m asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?
Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.
Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.
I tend to answer them all, but I’m weird that way
I read an email more than once to make sure I didn’t miss anything. Not sure if the majority of people I exchange emails with has ever done more than skim an email.
The only ones who correctly respond to emails longer than a single sentence in their entirety are the legal folks.
As a neurodivergent engineer, I will either respond to half of your email, or 115% of it
Edit: …eventually. Or immediately. Or maybe never. Or I thought I did but didn’t press send.
I’m not sure. Maybe. Sometimes. I don’t know.
I can only tell you that my best results have come from replying with a neutral “Thank you”, then repeating the questions. I prefer it when they answer all my questions, but ultimately, if I want answers, I need to persist, and so I do.
In email, I always make my questions the last thing right before my signature as a call to action. I think many people skip reading the entire email, but may read the line above the signature if they see a question mark. You always want the last thing they read to be the idea they have to act on THIS part.
- Phrase your questions unambiguously
- Bonus points for phrasing them with a binary response: “Do you want A or B?” or “Do you approve that we can move forward with the plan as stated here?”
- Only ask the questions you REALLY need an answer to. Every next question risks losing a answer you really need.
- Make self liquidating statements instead of questions “If you want a different path let me know. Unless I from you by the next Tuesday, I’m moving forward with what I described in this email”
If you write open ended or ambiguous questions you risk your audience having to take time to think about a response and they get distracted. Risky questions in this area are: “So what do you want to do here?” or “What do you think?”
Few people can focus enough to read.
I work in a technical field. In the past few years I’ve learned that interacting by email usually requires one-line sentences or bullet points, with any questions being numbered. No fluff, no secondary thoughts or possibilities. Keep it as minimal as possible.
It still fails to elicit a coherent response about half the time, but it’s the best I’ve found so far.
It didn’t use to be like this. But what’s to blame; screen addiction, microplastics, covid, increased stress, … ?
Everyone should be required to take Plain Language writing courses.
There’s a lot of factors at play as to why more people prefer it now, but who cares really. Writing in plain language makes it accessible for everyone and doesn’t hurt anyone.
I don’t disagree it’s a focus thing for many people. I’m often stunned at the lack of comprehension or attention to detail using any medium, even in person (also technical field).
Like look, I just said to do what you’re asking would require 250 firewall rules…why are you now talking as if firewall rules aren’t required? I even went through the simplest math out loud during this meeting, so everyone would understand how I came up with that number and didn’t just pull it out of my ass.
People pay attention to what they want to pay attention to (or as my grandfather would say - people hear what they want to hear). If those questions aren’t a high priority for their own work, they simply don’t see them.
For OP: email is a terrible medium for such things, unless there’s been a conversation about it, and this is part of moving a project forward. Anything out of left field isn’t important to your audience, and… people dislike comitting to anything in email. As you work with people up the food chain, you’ll find less and less happens via verifiable comms like email (which is archived).
Schools (both K-12 and university) keep loosening their expectations of students, and now we have kids starting college with 6th grade reading levels.
School administrators don’t want their graduation stats to look bad, and universities don’t want to lose $$ by flunking students out, so there’s a massive conflict of interest that is ultimately resulting in a disservice to students and society at large.
The other day, I saw this 8th grade graduation exam from a county in Kentucky in 1912, and it drives home how much things have changed:
That might explain younger workers, but those in their 50s and above are just as bad.
…but some things don’t. “Locate Servia on a map?”
They can’t even blame that on autocorrect; obviously the text was originally written on a qwerty keyboard though.
Just as a point of reference, my 8th grade tests were harder than that one (in Canada).
In 1912, “Servia” was the accepted English spelling. British journalists started using “Serbia” around 1914.
What is a Personal Pronoun?
A whole bunch of angry Americans would fail to answer that question correctly these days…
I’m sorry but what the fuck is number 2 under arithmetic?
Cause frankly, your email is the 235th most important thing on my desk today.
Until it Cascades into a massive problem because you didn’t read, which likely came from the 235 other times you didn’t read and now you have to backtrack yet again. I’ve never been at a job that didn’t have this exact issue. Everyone working extra hard to be lazy.
Put the questions in bullet points so they’re easily visible. If it’s part of a paragraph, it’s getting lost.
Yes.
Take your upvote and choke on it, prick.
/s
I didn’t expect !inclusiveor@lemmy.blahaj.zone followed by !angryupvote@sh.itjust.works
Bet you didn’t expect this either
No one expects it… But what a show! Damn, the song will be stuck in my head for days now
🎶Sit on my face and tell me that you love me🎶
If you’ve got questions, put them in bullet points.
I’m not scanning a wall of text to find everything.
People can’t be bothered to read or do shit because their comprehension is trash. This happens constantly. I taught college courses for years and it was pulling fucking teeth to get people to answer essay prompts. For example:
In One Hundred Years of Solitude we see generational cycles of behavior blah blah blah, which characters fit this pattern, which characters do not, and why?
95% of answers: only characters that fit the pattern. They read the first few words and ignored everything else, and then have the audacity to complain that I said they only answered half the question.
In One Hundred Years of Solitude we see generational cycles of behavior blah blah blah, which characters fit this pattern, which characters do not, and why?
Proceeds to write an essay about Goku.
You can get mad at everyone else or you can start playing to the lowest common denominator.
-
Question 1
-
Question 2
-
Question 3
Agreed, especially if you’re writing to someone who’s not completely fluent in the language. Also use short sentences and common vocabulary.
jokes on you, they still wont respond them, or even mark which one they responded to. you have to send 3 different messages even if emails
This.
And if they don’t answer all three, the only response they get is a repeat of the missing question.
After a day.
I’ll do this and they STILL only answer the first question
Send separate emails. Schedule them 15 minutes apart.
This is so extra when motherfuckers could just read.
No. This is not the way and will get you even less answers.
This gets you “oh, I never got that email. It probably got blocked by the spam filter.”
Yep exactly. It pisses people off.
“Thank you for your answer to my first question. Could you please also address questions 2 and 3?”
At least by numbering the questions you make it easier to re-ask them.
Reply:
One down, two to go!
Tried that. Got the same result
Try again.
this is the way. if you really want the highest chance of all questions being answered, number them.
-
I KNOW THIS ONE AND THE ANSWER IS : IT"S MICROSOFT’S FAULT.
Back in the day when Email first became popular, it was normal and accepted use to do “in-line-quoting”. You would hit “reply” and get the text of the original mail with a quote character, mostly “>” in the begining of the line. Then you would put some empty lines at the point where you wanted to answer/comment and type your reply in the middle of the email you received, easily giving context to your words, and making it obvious to what this comment relates, while also showing which part was by the sender and which by you (due to the quotation symbols)
This was a very good system, and then came MICROSOFT OUTLOOK
and they defaulted to giving you a empty page when clicking reply and just dumping the whole mail you replied to somewhere below, out of sight.
everyone using Outlook started “top-posting” to the annoyance of every intelligent being in the galaxy, but because Outlook was the first email experience many people had, the culture of in-line-quoting was destroyed by the unwashed microsoft masses.
fast-forward to today, where a young person (that is below 50) posts about a topic just to vent, and a old person (over 9000) replies with a sincere history lessen from a time where even email were better.
yours truely,
someone who is still salty about that and just decided to make a youtube rant about it.
I dont use ms products, but I can’t believe that’s the default. Very rarely does someone reply to me without the message quoted. And most still quote lines manually with >
Honestly, what I would like and I’ve never seen is a 2-pane reply window; left side is the reply, blank, and the right side is the previous emal. Both panes are scrollable, and if you highlight something on the right side, there’s a <— button in between that lets you shoot that text to the reply pane as a quote then continue composing as usual.
That might be nice for replies on social media like this, too.
That’s how I write code and I can’t stand text editors that make it difficult to have side by side panes of two files or the same file
https://marketplace.visualstudio.com/items?itemName=buhe.vscode-mail
Unfortunately 3 years out of date.
It reverses the natural flow of the conversation.
Why is top-posting so bad?
Top-posting.
What’s the worst thing I can do when writing a reply to the mailing list?
Sounds almost like
lastly (doThis (then (first input)))
Method chaining ftw Input.then().doThis().lastly()
Also it formats better.
You can’t just say you made a youtube rant about it without posting a link.
They probably didn’t link it by default because of Rule 4. However, I think there should be an exception when other users ask for links. (Maybe the rule should be, “No unsolicited self promotion”?)
For the record, I would also like to see this rant.
That rule exists because reddit wanted you to pay them ads. It doesn’t make sense in Lemmy.
I said I **will **make one, and as soon as I **did ** i will post the link (*)
(*) as a person with ADHD, the chances of both those things happening before the heat death of the universe indistinguishable from zero.
just decided
Appears to imply they have yet to make it
I’m a younger person (32) and didn’t know about this norm until I saw an older person doing it. Now I do it as well but make it obvious what the intent is.
For example:
Hello (person),
See responses below in red
Blah blah blah original email text
Red text
Blah blah blah
Red text
Etc.
It works really well. Said person will even respond in green to my red. We do all this in new outlook, which to be fair, is still a mess for other reasons. Don’t even get me started on the search lol
People are kind of stupid and lazy, and if there’s no immediate benefit for doing something or punishment for skipping it, they’ll do whatever’s easiest. We’re all like this to some degree, in some contexts or other.
It is a little funny to me that some people just don’t have professional standards. I would make a good faith effort to respond completely to a work email because that’s the job. But I don’t think that’s it for a lot of people.
There’s a lot of ADHD and friends in the world, and a lot of it is untreated. They’re not skipping questions out of malice. They’re probably trying their best. Still failing, but trying. That counts for something.
A lot of people also don’t read well. They won’t likely show up on a texty medium like this, but they’re out there. It may be uncomfortable and embarrassing for them to try to read your email, especially if the level of diction is high and the vocabulary extensive. Most people are emotionally kind of fragile, and won’t put up with that shame for very long. I think that’s why a lot of people want to hop on a call or have a meeting when it could’ve just been an email. They can talk fine, but communicating in written words is harder.
I will put 3 simple 1 sentence questions in a numbered list and get a single answer back.
Idgaf any more I just copy/paste the same 3 questions and send it back.
I have the same question, as I will receive replies through text messages that are like this:
Me: hey! Are we still meeting today? Where would be good for you? I’m open from 10am until 6pm so just let me know when works best.
Them: I can still meet today
I get responses like this all the time, and I don’t feel like my initial text is too much.
This is a perfect example.
For me it’s
*Is my firewall set correctly (with how the firewall is set )
And
*I will hold off on installing the new program until I hear if the firewall is correct
The answer I get back?
*Did you install the new program?
Are you serious?
As per my previous email
Bad reading comprehension