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Enshittification@slrpnk.net · 1 day ago

"Customer Surveillance" Startup Says "Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move"

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"Customer Surveillance" Startup Says "Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move"

supersquirrel@lemmy.ca to

Enshittification@slrpnk.net · 1 day ago

The startup Outlit is deploying agents that constantly surveil B2B companies' customers and create detailed intelligence dossiers.

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You’re the product.

Enshittification@slrpnk.net

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Welcome to Enshittification

A community for everyone who misspelt it as enshitification.

“I the onceler felt sad as I watched them all go, but business is business and business must grow, regardless of crummies in tummies you know.”

This is your space to document the decay, demise, and destruction of the tech world as we know it. Share stories, articles, and firsthand experiences that capture the ongoing decline of once-celebrated platforms, services, and companies in the late stage capitalist landscape.

From monopolistic corporate shifts to anti-user updates and the relentless pursuit of profit over quality—if it’s broken, bloated, or just plain bad, it belongs here. We’re here to spotlight the moves that make the tech world worse, one piece of enshittification at a time.

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🔹 Positive Monday: The first Monday of every month is reserved for positive content only that shows enshittification isn’t inevitable.

Join us to expose the changes that ruin the things we once loved and to discuss what comes next in a tech world gone wrong.

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