Walmart near me has started using receipt checkers lately and they don’t even really do their job, it’s kind of a gimmick really. They just look at the receipt for a second Don’t even look at your cart, but they stop you every time. It’s just such a waste of my time when I’m in a hurry. I had one person even tell me that it was required by law. No it’s not! There’s no law in the USA that says they have to check your receipt.

  • Jimmycrackcrack@lemmy.ml
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    6 days ago

    I don’t live in the states but there’s similar systems in some department stores here in Australia and I suspect, but don’t know, that applicable law in these cases is broadly similar. The store and their employees aren’t law enforcement and can’t arrest you or have any legal recourse for you ignoring their demands to stop and allow your receipt to be checked. They likely also have the right to refuse service to you and deny you entry to their premises and so long as this isn’t being done for a small number of specifically forbidden reasons (such as on the basis of race for example) they don’t need a legal justification to do so. This would mean that refusing to comply with their receipt checking policy might be enough if they see fit, to decide to deny you entry to their stores going forward. Many large department stores are incorporating facial recognition and don’t it seems feel the need for proper informed consent beyond some printed signage saying that but entering you’re consenting, so the practicality of them doing this is at least a little bit higher these days but I guess there’s no way to assess how likely this really is.

    • shaggyb@lemmy.world
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      6 days ago

      Just look pissed off and walk by as though they don’t exist. They’ll never bother you.

      They don’t get paid enough to fight and they know it.

  • AA5B@lemmy.world
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    6 days ago

    I always wonder why people get annoyed at receipt checkers, but then again I only see it at Costco.

    I don’t have a nearby Walmart, so avoiding them is trivial

    • daggermoon@lemmy.world
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      6 days ago

      Costco requires a membership so it’s likely in their terms of service that you have to consent to their checks. Walmart does not, so you can refuse without any recourse.

    • ivanafterall ☑️@lemmy.world
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      6 days ago

      Really depends on the person. Get a crotchety old guy and you may notice only certain people getting stopped. Or sometimes their tone obviously suggests you stole the groceries you just purchased, even though they have literally no authority or right to suggest such a thing. Or consider when I was ~12, a pedophile old man Walmart greeter tried to make moves on me. But that one might just be me.

      The practice feels like/arguably is an accusation. From a multi-billion dollar corporation. When I legitimately bought this shit. Get out of my way.

      • nomy@lemmy.zip
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        6 days ago

        I just say “no thanks!” and walk by. Our interaction is done once I’ve paid for my stuff. Want to check my receipt? Too bad, I get it on my phone and I’m not showing you my phone.

  • SmokeytheBeard1@lemm.ee
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    6 days ago

    So, Walmart has a membership option now, which means, yes they can check your receipts. It’s not required my law (lol) but it is legal.

    And yes, security theater to scare thieves away. I remedy this by not shopping at Walmart.

  • leds@feddit.dk
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    7 days ago

    I read that as recipe checker and got more and more confused reading that. Are they now having people checking your recipes in the shop to make sure you got all the ingredients?

  • sunzu2@thebrainbin.org
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    7 days ago

    They work similar to captchas… They are not there for your benefit. They are there to make a corpo parasite feel like they are doing a thing.

    You can refuse the check and there is really nothing they can do beyond banning you.

    If you didn’t commit a crime and they try to detain you, they gonna have a fat law suit against them. So they won’t really bother to do anything.

    • Probius@sopuli.xyz
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      7 days ago

      Captchas are actually a great tool for reducing spam and botting. Depending on the platform, they can directly benefit you. Captchas and manual approval for Lemmy account signups are directly responsible for the lack of spambots on this platform. The problem is that captchas got co-opted to force people to give companies free AI training data.

  • Tower@lemm.ee
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    7 days ago

    As everyone has said, they have no legal basis to stop you from walking out, unless they’re asserting shopkeeper’s privilege, which has certain limits and opens them up to possible liability. This is why employees are trained that only managers and Loss Prevention can do that.

    However, they absolutely are able to ban you from a store for not complying. How effective a ban is at a store that sees thousands of people walking in every day, I’m not sure. But it’s something to keep in mind if you have limited other options nearby.

    • FauxLiving@lemmy.world
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      7 days ago

      However, they absolutely are able to ban you from a store for not complying. How effective a ban is at a store that sees thousands of people walking in every day, I’m not sure. But it’s something to keep in mind if you have limited other options nearby.

      This.

      Don’t take the advice of ‘Ignore them and push past them’. You can get trespassed by LP and if you’re caught in that store again it is a misdemeanor and you’ll be arrested, processed into the local jail and have to post bond.

      Your store may not do this but it is completely within their right to trespass anybody for any reason and if they’re a store with a lot of theft then they’re more likely to target the people who are attempting to bypass their screening.

      They’re standing there during time periods where there is likely to be theft so that, if they’re clued in by LP, they can stop an individual and check their receipts. The average customer they’re going to simply look at your receipt and let you go on your way because they have no reason to suspect you. If they thought that you specifically were stealing then they’d be inventorying your cart.

      • xor@lemmy.dbzer0.com
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        6 days ago

        you’re full of shit… i’ve declined every time at many different stores….
        it’s your property once you buy it, they can’t compel you to show them your underwear either… if they started banning people for that they’d get sued and lose.
        the ONLY caveat is at membership stores like costco, where you sign an agreement that includes the receipt checkers

        • Dempf@lemmy.zip
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          6 days ago

          If a private business decides to trespass you for any or no reason, what would be the basis of your lawsuit?

          You are correct that you own the items after you purchase them, and the store has no right to stop you unless they are asserting shopkeeper’s privilege. For that, I believe they would need reasonable articulable suspicion just like any investigatory stop by law enforcement.

          But at the same time, a private business has every right to ask you to leave for any reason at all, as long as they are not discriminating based on a protected class. They can tell you that you’re not welcome back, and if you return then you will almost certainly be breaking your state’s trespass law.

          In reality, I don’t really see any store wanting to start the widespread trespassing of customers who are just walking out of a store with their purchased items (assuming no prior agreement with the store to stop or show receipt). It would be a big customer service risk on behalf of the store. However, it’s also untrue to say that just walking past a receipt checker is completely devoid of the risk of a store banning you.

          To put it another way: you’re at a friend’s house, and he says you must stand on your head and sing the alphabet. You refuse. He has no legal way to compel you to comply. But he can ask you to leave his house and not come back. Your refusal to comply with his ridiculous alphabet related request is perfectly valid, but doing so can also bring some amount of risk that you’re no longer welcome.

          • xor@lemmy.dbzer0.com
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            6 days ago

            a: it’s not a private business if it’s open to the public (sam’s club is private).
            b: how are they going to ban you if you don’t stop to talk to them, and they don’t have your id or name?
            c: just walked past a walmart receipt checker 10 minutes ago, he didn’t even ask me… they can tell when you’re not having any of that shit, and they leave you alone… act like a coward and get treated like one.
            d: imagine if you walk into walmart and they say “hey no blacks allowed, darky”… what’s the basis of your lawsuit? tHeY’rE pRiVaTe!

            you have a right to your privacy… a walmart can’t legally violate that… you can sue… go to law school….
            you can sue over a wet floor or dusty stairs… you can also sue for being banned for refusing to be searched….

            • Dempf@lemmy.zip
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              6 days ago

              When I use the word “private” I mean that stores, for the most part, are not owned by the government. I am saying that laws related to private property apply in this situation.

              Technically what we are talking about here is a private business open to the public. And we are specifically talking about non government here, since getting trespassed from public property is a bit different in some ways.

              Yes, there are many laws that apply to a private business open to the public (ADA, civil rights, food safety, etc.).

              But the store is still owned by a company or an individual. They have the right to determine who can be on their property and when, within the bounds of any other applicable laws.

              For the most part my response was concerned with legalities, as you seem confident that a store could lose a lawsuit merely for trespassing an individual. It seems you are claiming that a private business does not have the legal right to trespass an individual?

              I’m not questioning your ability to walk past receipt checkers without talking to them. I do the same thing.

              I do not dispute that refusing to talk to the store makes things more difficult if their goal becomes trespassing you from their property. However, the store does not need your name to tell you that you’re not welcome on their property. If you return, you will be in violation of trespass law. The store also does not need your name to call the police and report a crime. In reality, yes, this is unlikely to happen to you, but it has certainly happened.

              I am not attempting to put under scrutiny your ability to file in court the paperwork necessary for a lawsuit in the event that a store trespasses you.

              My question is: what would be the legal basis for such a lawsuit?

  • Rhynoplaz@lemmy.world
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    7 days ago

    Every time they try to stop me at Walmart, I just say, no thank you, and keep walking. Nobody’s ever tried to stop me from leaving the store.

    Sam’s club and Costco are a little different. I begrudgingly stop there because of the membership. We technically agreed to it in the terms of signing up.

    • CmdrShepard42@lemm.ee
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      7 days ago

      Walmart receipt checkers infuriate me but Costco receipt checkers do not because Walmart is a predatory shithole while Costco is the opposite of that. It’s the same reason why I don’t give a shit if people steal from Walmart.

        • CrayonRosary@lemmy.world
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          6 days ago

          Sure, it’s not a coöp, but at least they pay $20/hr starting wage, and $30/hr for half of their employees because they stay there so long.

            • cyphear@lemm.ee
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              7 days ago

              Does it though? To me, it shows the horrors that it leads to. It does promote the idea that even the most average person can have ideas that can improve living conditions if given the chance.

              • Possibly linux@lemmy.zip
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                7 days ago

                It literally states that the poor are having more children and thus that’s going to destroy society. That’s great except for the part where it isn’t true.

                • cyphear@lemm.ee
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                  7 days ago

                  Idiocracy. Great movie, it shows the decline of society due to the lack of education and increased birthrates of those who could not care less about anything but corporations. In one scene they go to Costco and the greeter says, “Welcome to Costco, I love you.”

                  The person who replied to my original post thought the movie promoted eugenics. I guess to a point, but it is more of a warning than a glorification.

    • sunzu2@thebrainbin.org
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      7 days ago

      There is nothing they can do legally besides ban you going forward. Unless you actually stole something

  • ExhaleSmile@lemmy.world
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    7 days ago

    My Walmart scans the receipt and then scans 3 items from your cart to verify they’re on the receipt.

  • Seleni@lemmy.world
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    7 days ago

    Nothing like being treated like a criminal when I go into a store to give them money.

      • Seleni@lemmy.world
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        7 days ago

        It’s actually down in most areas.

        Broader claims about trends in retail theft have not panned out. Walgreens, for example, cited spikes in shoplifting as an explanation for falling profits and store closures. The claim has since been retracted. Target blamed theft for a rash of store closures. But an analysis by researcher Jeff Asher showed that, according to the limited data available, the stores Target closed in Portland and Seattle had less crime than stores that were not closing. Reporting by CNBC in September 2023 also cast doubt on retailer claims about the impact of theft, noting that “certain retailers” have “pulled back” from blaming organized theft as “a primary cause of losses.” In fact, to the extent it can be relied upon, industry data cuts against the idea of a recent national spike in retail theft.

  • NevelioKrejall@ttrpg.network
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    7 days ago

    Just… Don’t stop? Keep walking. They legally can’t stop you and they know it. It’s a psychological barrier, not a physical or legal barrier. Make direct eye contact, smile, say “No, thanks” and keep walking. It’s worked for me so far.

    • DuckWrangler9000@lemmy.worldOP
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      7 days ago

      I did this today as you suggested. I pretended I was deaf and didn’t even look at them when they tried waving at me and calling me. Normal employees no yellow vest either so they’re not even AP. Just kept walking

  • sylver_dragon@lemmy.world
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    7 days ago

    Decades ago, my father would have some fun with the receipt checkers at Costco. After a shopping trip, we’d commonly have lunch at the cafe in Costco. When leaving the store, he’d hand the receipt checker the receipt for lunch rather than the receipt for the items bought. More than half the time, the checker would just swipe the receipt with a highlighter (their way of marking it “checked”) without noticing that it was the wrong receipt. So ya, it’s complete security theater. Anyone with a modicum of thought can figure ways around it, and it only accomplishes inconveniencing the people who aren’t trying to get away with anything.

    • IphtashuFitz@lemmy.world
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      7 days ago

      I’d be surprised if that worked these days. They do much more than just a cursory check whenever we go. And they also now scan your membership when you enter, and your photo pops up on their tablets. I’d be curious what would happen if the photo didn’t match…

      • b34k@lemmy.world
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        7 days ago

        Yeah, I see them counting the times in my cart every time I leave. The receipts have total number of items listed at the bottom.